SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Jodia Bazzar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I purchased this soap because there are no harsh ingredients and it’s all natural and organic. I have acne prone, combination skin, and this is the best for cleansing my face. The soap lasts long, lathers well, and the scent is very light, which is a plus. I use it twice a day. After washing my face with the soap, my skin feels clean and soft. It’s non drying. Overall it’s a very good soap. Since I purchased this I feel like I have less spots than before. It is my second purchase and will continue to buy more in future. Thank you! 😊
The Soap was a relevation, which I bought to try, never having used it before. Where to start ? It's organic, the scent is absolutely devine ! With a soft fragrant lather, which leaves the skin really soft. This little square of lovelyness comes packaged in eco friendly paper. Who would have thought that such a small thing could do SO much. This little soap really left me feeling GOOD, from it's lovely fragrance and soft skin, but also the important fact that I.am also doing my bit for the environment. It's a doubly good feeling. Well worth every penny.
since I'm vegan and trying to be as eco friendly as possible overall, I wanted to stop using body washes with plastic packaging. I have had such a good experience with this product and will definitely purchase more. a little goes a long way, and it leaves you feeling clean and refreshed but also moisturised since the ingredients are so natural. the scent tends to be stronger than usual body washes but I don't find it too overwhelming. amazing value for money.
Perfect for eczema and sensitive skin. Having been washing my hands a ridiculous amount of times due to COVID-19 my hands were ruined from using my usual soap I had been using for years. Tried this one and within a couple of days there was a marked improvement in my skin on my hands. It’s so nourishing too your skin leaving it soft.
I love this Little soap. It has so far not irritated my hands through all the ridiculous amount of washing we are having to do during this pandemic. Previously I had eczema developing on my right hand in particular, hence the need to find something to use that was not full of nasty chemicals.
Although a bit pricey, the soap lasts a reasonable length of time and you are paying for quality and not something which is mass produced.
It's so funny how we are going back to basics in so many ways. All the expensive beauty products but still an old fashioned bar of soap is now in fashion again. These soaps are wonderful. Non drying to the skin and lovely fragrance. I will be buying again.
I'm using this as face soap and it's great. Non perfumed, but moisturizing. Doesn't dry my face out, lathers up well. A good option if you're trying to find natural alternatives that don't come in a plastic bottle.
I highly recommend this soap. I use it on my face, as my skin has improved so much since using it, and I have very sensitive skin. It also works well on the rest of the body too. It is so mild, and cleanses well. There has been no drying effect on my skin. The price is very good also!
I have been using this to clean my face for four days since I received my package. The tests are amazing and my face feels so squeaky clean after use. I have sensitive and combination skin and this does not irritate my skin. The scent of the soap is also pleasant. You don't need a lot either as lathers really well. This has also calmed me acne spots down which I get on my cheeks and chin.
Excellent soap, non drying, I even use it on my face and there’s none of that tight skin feeling afterwards. The scent is organic, natural and beautiful. I’ve been buying Little soap since they were founded and nothing else compares. The bar lasts well, doesn’t go soggy or dry.
No smell to it but didn't start my eczema off so good for that the only down side it didn't last long like other soaps. Apart from that it was nice to use.
Love everything about this soap, luscious scent, soft creamy foam, and gentle on my face. I've ordered another 3, I'll be giving one of these little beauties to my vegan friend. So good to find something that's so natural, and is also a good price.
Love this soap. Natural ingredients and nice subtle smell, not too overpowering. Lasts longer than expected too.
Lovely, natural fragrance . My contact dermatitis disappeared after two days. Good as a shampoo bar too. Will never use normal body wash products ever again.
This soap has a very pleasant smell. It gives a good lather. Will definitely always use this soap.
I like that this soap is organic and made of natural ingredients. As a soap, it does its job perfectly, it is nice to use and the light scent is great. I am not so sure about the addition of poppy seeds as that leaves bits of tiny black seeds in the sink. The only thing that I think needs an improvement is the texture of the soap, it quickly becomes very soft, but I guess that may be the price to pay with a completely natural product.
Really like this soap scent is wonderful fresh and fruity good lather make you feel awake like the feeling on my skin, the soap good for skin as it as no artificial ingredients very happy 😊